You can contact us by phone, email or post. Our phone line is open 8.30am to 4.30pm Monday to Friday, excluding public holidays. We aim to reply to email enquiries by 5pm the next working day.
General enquiries
For all postal enquires including damaged items, redirections, holds, disputed delivery items and general business enquiries.
Phone
Within Tonga: 21700 or 23465
Outside Tonga: +676 21700 or 23465
Write to us by filling out the contact form above – we’ll get back to you by 5pm the next working day.
Postal address
Tonga Post
General Post Office
Nukualofa
Tonga
For missing item enquiries, please write to us by filling out the contact form above.
Printing Service
Phone
Within Tonga: 23465
Outside Tonga: +676 23465
Write to us by filling out the contact form above – we’ll get back to you by 5pm the next working day.
Postal address
Tonga Fast Print
General Post Office
Nukualofa
Tonga
Hi I wanted to let you know of a package I have sent from Australia to Tonga and it has arrived a few days ago I will need that package to immediately arrive there and given to the name it’s under immediately I have contacted Australia Post they will need you to carry that out. It’s been way too long of the days it was sent. I will press charges to whom ever is on charge of the delay I’m very upset to know of how there’s more delays I will not need anymore of that either you hurry up and move it or I’ll take actions myself. Thank you for the support and hopefully you understand where I come from .
Mele I am truly sorry for the delay and that your package cannot make it on time as expected. If you could provide me with your package tracking number so that we can work on it immediately. Hope you can understand that the flight route from Australia that carries all packages from Australia is through New Zealand and then to Tonga. Apologize for the inconvenience.
And another thing make a better website your links do not give us information but useless quotes . There is service links yet it does not give us the information we need .
The website is still under maintenance. Cannot take it down for technical reasons. Thank you for the comment